House Rules
All we ask is that you treat this residence the exact same way that you would want a
guest to treat your own home :)
Please also acknowledge the following:
1. Based on past experiences, we do not host groups who are all 21 years of age or younger. If
your group is 21 years of age or younger, please do not place a reservation without written
pre-approval from us. Failure to do so will result in termination of your reservation.
2. Locals are not allowed to place a booking without pre-approval from us. This is to prevent
locals from using our residence as a party house. If you have not received pre-approval, your
reservation may be terminated at anytime without a refund.
3. Guests must provide a full, valid working phone number before checking in. We only release
door codes to the person who booked the reservation, and you may be asked to provide valid,
government issued photo ID before check in.
4. All guests must be accounted for in the reservation. This means all individuals entering the
residence/building at any point in time count as guests. In other words, the definition of a
guest is not limited to only those people planning on sleeping inside the unit, but to all individuals
planning to be inside the unit at any given time. (For example, if 6 people are going to “hang out”
inside the unit, but only 2 people plan to sleep over, then the guest count selected during the
booking should be “6” not “2.”) Any extra guests not disclosed before arrival will lead to an
immediate termination of the reservation and/or a fee per extra guest. This decision is up to
property management discretion. We will also seek compensation for any damages that are
found upon our subsequent inspection of the property. We do have a camera at the front door
for safety.
5. No parties/events. We have close relationships with our neighbors, and we respect their
rights as homeowners. Therefore, we will know if parties are being held. If this rule is not
followed, your reservation will be terminated, without a refund, and we will seek compensation
for any damages that are found upon our subsequent inspection of the property.
6. Property is not for commercial use or special occasions without pre-approval (weddings, bachelor
parties, birthdays, commercials, bridal showers, photoshoots, etc.). We will consider your
request if you notify us in advance. Failure to inform us in advance will lead to termination of
your reservation without a refund.
7. Please note that this is a smoke-free/drug free environment. If any smoking/vaping/drugs are
detected either within the unit or in the common areas of the property, we will immediately
terminate the reservation and/or apply a fee of $500 per day of the reservation for
smoking/vaping/drugs, this will be up to the management's discretion. There will also be an
added charge to remove any odors remaining.
8. Pets are welcome in this rental unit for an additional fee but must be approved prior to arrival.
To maintain cleanliness, pets are not permitted on beds or furniture. Guests are responsible for
cleaning up after their pets and disposing of waste properly. Any damage caused by pets will be
the guest's financial responsibility. Failure to clean after your pet's excrement can result in a fine
up to $750. If a non-approved pet is found at the property during or after the stay, a $500 fee will
be applied. Note-If you are bringing a service animal, please provide the number of pets,
breed(s), certification (if applicable), and any history of aggressive behavior before check-in. For
the comfort and safety of all guests, pets must be kept on a leash at all times when in shared or
common areas. If leaving the pet alone in the property, they must be kept in a kennel.
9. No excessive noise or loud music. Quiet hours start at 10:00pm. If any noise complaints are
reported by neighbors or detected, your reservation will be terminated and/ be given a $500 fee;
this will be up to the management's discretion. We do have a noise level monitor in the home to
ensure safety.
10. Please ensure to check-out on-time. We need to have our cleaners clean the unit on-time for
the next guest to check-in. If you require an earlier check-in or a later check-out please request
it in advance and we will do our best to accommodate you. Unless otherwise approved, any
guest who is still in the residence 20 mins past your check out time, will be charged for an extra
night or a $50 Late check out charge, this will be up to the management's discretion.
Excessively dirty units will incur an additional cleaning fee and will be evidenced with photos.
11. Guests are assured that the space will be in clean and working condition. No compensation
will be given for non-working items outside of our control, including but not limited to, power
outages, internet outages, etc. For items inside our control, guests must report to us within 2
hours from the time of arrival if anything in regards to cleanliness does not meet their standards
so we can help address the situation as soon as possible. We will make every attempt to rectify
any problems that may occur. No refunds or other compensations will be given for problems we
are able to rectify within a reasonable timeframe. Guest will be responsible for costs of any
repairs for problems caused by actions of Guest or due to Guest’s failure to immediately notify
Host.
12. Mid-Stay Cleaning for Extended Stays For reservations longer than 14 days, we schedule a
recurring cleaning every 14 days as part of our commitment to maintaining a clean and
comfortable environment for all guests. The midterm cleaning will take place on the 14th day of
your reservation. This cleaning is mandatory and is designed to ensure the continued
cleanliness and hygiene of the property. The cleaning fee for the mandatory mid-stay clean will
be charged through Airbnb resolutions or can be paid through your guest portal.
13. Guests take full responsibility for any accidents, injuries, or illnesses that occur while on the
premises or its facilities. By accepting this reservation, it is agreed that all guests are expressly
assuming the risk of any harm arising from their use of the premises. Guests recognize that they
may personally purchase insurance to protect themselves in such events.
14. Nature is part of the charm of this location, but that also means you may share your stay
with some local wildlife—including the tiny, crawly kind! Depending on the season and weather,
you might see mosquitoes, bees, gnats, moths, lovebugs, ants, spiders, beetles, roaches,
ladybugs, stink bugs, and more around the property. We do have regular pest control, but we
can’t guarantee you won’t see a bug or two, and we are unable to provide refunds for natural
encounters. To help keep critters outside where they belong, please keep doors closed, store
food properly, and dispose of trash in a timely manner. If you come across anything concerning,
please contact us through your booking platform’s messaging system, and we’ll respond as
quickly as possible.
15. Guests will not be able to use or park in the garage.
16. Please do not use any candles with open flames while inside the property during your stay.
17. Please remember to take all of your belongings with you upon checkout. Any items left behind will incur a $50 Mailing fee (separate from the cost of postage). We will do our best
to send your items back to you within a week if notified the same day of check out.
18. If you were a previous/current guest and did not respect our house rules and our
property, we have the right to decline your next reservation.
19. For Direct bookings-we will place a small deposit hold on your credit card 2 days before
your arrival to cover any accidental property damage that may occur and it will be released after your check out. If we fail to capture your security deposit, your reservation will
automatically be cancelled. Also a 4% credit card fee will be applied to any cancellations
and refunds.
20. We...